About Us
This website is owned and operated by Sacristy Ltd trading as Sacristy Press, registered in England & Wales, no. 7565667. Our registered office is at 32 Young Street, Durham, DH1 2JU and our VAT registration number is GB 108 4698 93.
You can contact us in the following ways:
Sacristy Ltd
PO Box 612
Durham
DH1 9HT
United Kingdom
Email: enquiries@sacristy.co.uk
Telephone: +44 (0)191 303 8 313
Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
Once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
This contract is covered by English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use
How to place order
You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
You will be required to pay for the goods in full at the time of ordering.
We use secure payment facilities for online purchases. You can pay for your order by most credit and debit cards or PayPal.
Promotional prices are only valid during the period stated.
All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
Once your order is complete we will notify you by email when your products have been dispatched.
Delivery & Carriage Charges
Delivery charges will be shown prior to you placing your order.
Goods will normally be delivered within the period stated on the Delivery Information page for the delivery type you have selected. If the goods are not delivered within the period stated, you must notify us within 14 days.
Your order may arrive in more than one delivery.
We can deliver to most places in the world. If our delivery provider quotes an unexpectedly large amount to deliver to your location, we may cancel your order and provide a full refund.
Your goods will be delivered by our chosen delivery provider to the premises you specify on your order. If you are not at the premises when delivery is attempted, you may have to contact the delivery provider to re-arrange delivery.
If our delivery provider returns the goods to us because they have been unable to deliver them, you will receive a refund less the delivery charge or full delivery charges incurred by us, whichever is greater.
If the goods are lost or damaged in transit, you must notify us within 14 days.
Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We can’t be responsible where this causes a delay or failure in delivering your goods.
Time is not the essence of the contract.
Where free or discounted delivery is provided, it is subject to you being a registered user of this website and being subscribed to our newsletter. If this is found not to be the case, we may cancel your order or impose a delivery charge.
Your right to cancel
This cancellation policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or goods which are exempt from the right to cancel.
You may properly examine the goods for 7 working days as you would do had you visited a shop selling our goods.
You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, you must notify us by e-mail or post.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods within 14 days, complete with the original packaging to us, at your own expense. We are not responsible for any loss or damage that occurs to the goods whilst in transit, and it is your responsibility to ensure that the goods are properly insured and proof of posting and delivery is obtained.
You must ensure that the goods are packaged adequately to protect against damage, and are returned in re-saleable condition.
Upon satisfactory receipt of the goods, we will refund all monies paid to us by you within 30 days, less any costs due under this contract.
This cancellation policy does not affect your legal rights.
Faulty Goods
If there is a fault or defect with the goods supplied, please contact us by email or post. We will deal with the matter in accordance with your legal rights. Do not return any goods to us until we have confirmed that you may do so.
At our discretion, a replacement or full refund will be provided. This will occur once the original goods have been received by us and checked.
If the goods are not found to be faulty, no refund or replacement will be provided, and you will be charged the reasonable costs for the goods to be returned to you.
Liability
The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK.
We do not accept liability for any losses, consequential or otherwise, of any kind.
