Terms & Conditions

About Us

This website is owned and operated by Sacristy Ltd trading as Sacristy Press, registered in England & Wales, no. 7565667. Our registered office is at 32 Young Street, Durham, DH1 2JU and our VAT registration number is GB 108 4698 93.

You can contact us in the following ways:

Sacristy Ltd
PO Box 612
Durham
DH1 9HT
United Kingdom 

Email: enquiries@sacristy.co.uk
Telephone: +44 (0)191 303 8 313 

Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us. Any monies paid will be refunded.

Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith. Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.

This contract is covered by English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

By placing an order with us, you agree to and accept these terms, as well as our privacy policy.

How to place order

You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.

You will be required to pay for the goods in full at the time of ordering. We use secure payment facilities for online purchases. You can pay for your order by most credit and debit cards or PayPal.

All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate. Promotional prices are only valid during the period stated.

Once your order has been confirmed, changes may not be possible or may incur additional charges or delays. Once your order is complete we will notify you by email when your products have been dispatched (or, in the case of print-on-demand books, when the order has been sent to our printers).

Delivery & Carriage Charges

Delivery charges will be shown prior to you placing your order.

Goods will normally be delivered within the period stated on the Delivery Information page for the delivery type you have selected. If the goods are not delivered within the period stated, you must notify us within 14 days.

We can deliver to most places in the world. If our delivery provider quotes an unexpectedly large amount to deliver to your location, we may cancel your order and provide a full refund. Your order may arrive in more than one delivery.

Your goods will be delivered by our chosen delivery provider to the premises you specify on your order. If you are not at the premises when delivery is attempted, you may have to contact the delivery provider to re-arrange delivery.

If our delivery provider returns the goods to us because they have been unable to deliver them, you will receive a refund less the delivery charge or full delivery charges incurred by us, whichever is greater.

If the goods are lost or damaged in transit, you must notify us within 14 days. 

Sometimes, for reasons beyond our control, we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We can’t be responsible where this causes a delay or failure in delivering your goods. 

Time is not the essence of the contract.

Digital Goods

Where the order includes free or paid access to digital goods (e.g. e-books), these goods will be available to download or sent to you as soon as practicably possible. 

Digital goods may be watermarked or otherwise protected to deter or prevent unauthorised misuse, such as redistribution.

Digital goods must not be duplicated, reverse-engineered, distributed or otherwise used, except as required to enable your own personal use of the content. Digital goods may be loaned temporarily to another party, provided that the content is immediately removed from any devices onto which it has previously been copied (except as necessary to facilitate the loan), and that the other party is subject to the same restrictions.

We may, at our discretion, remove digital content from availability. If this occurs within 14 days of your order and you have not downloaded or otherwise accessed the content, you will receive a refund of any monies paid for that digital content.

It is your responsibility to securely store back-up any digital content purchased, as we cannot guaranteed its continued availability once it has been downloaded or otherwise accessed.

Your right to cancel

This cancellation policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or goods which are exempt from the right to cancel.

You have the right to cancel this contract within 14 days without giving any reason. However, a brief explanation will help us to improve the service we offer to customers in the future. The cancellation period will expire after 14 days from the day on which you acquire, or a third party indicated by you (other than the carrier) acquires, physical possession of the last good.

In the case of digitally-delivered goods, your right to cancel will expire on commencement of download or use of the digital goods. 

Where access to digital goods is provided as part of the contract and related to the purchase of some physical good(s), your right to cancel the contract for the physical good(s) will expire on commencement of download or use of the digital good(s).

To exercise the right to cancel, you must inform us by email or post (see details above) of your decision to cancel this contract by a clear statement. You may use our cancellation template (below), but it is not obligatory to do so. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied.

If you cancel, you must return the goods to us complete with the original packaging, at your own expense, without undue delay and in any event not later than 14 days from the day on which you communicate the cancellation of this contract to us. You must ensure that the goods are packaged adequately to protect against damage, and are returned in re-saleable condition. We are not responsible for any loss or damage that occurs to the goods whilst in transit, and it is your responsibility to ensure that the goods are properly insured and proof of posting and delivery is obtained.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

This cancellation policy does not affect your legal rights.

Cancellation Template

To Sacristy Ltd, PO Box 612, Durham, DH1 9HT or enquiries@sacristy.co.uk:

I, [insert name] of [insert postal address] hereby give notice that I cancel my contract of sale of the following goods:

[qty returned] × [Name of item]

Order Number: [insert order number]
Order Date: [insert date of order]
Today's Date: [insert today's date]

Signed: [type name if returning by email, or sign by hand if returning by post]

Faulty Goods

If there is a fault or defect with the goods supplied, please contact us by email or post. We will deal with the matter in accordance with your legal rights. Do not return any goods to us until we have confirmed that you may do so.

At our discretion, a replacement or full refund will be provided. This will occur once the original goods have been received by us and checked.

If the goods are not found to be faulty, no refund or replacement will be provided, and you will be charged the reasonable costs for the goods to be returned to you.

Liability

The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK.

We do not accept liability for any losses, consequential or otherwise, of any kind. 

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